FAQ
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Do you serve both Kentucky and Ohio?Yes. In addition to our Northern Kentucky service area, we also serve Greater Cincinnati and surrounding Hamilton County communities in Ohio.
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How do Kentucky's seasons affect my home's HVAC system?Northern Kentucky experiences hot, humid summers and cold winters, which puts significant demand on both heating and cooling equipment. Seasonal tune-ups before summer and winter help your system handle the workload efficiently and reduce the risk of breakdowns during peak weather.
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Will I receive a quote before any work begins?Always. We believe in transparent, upfront pricing. You will know what to expect before our technicians start any job.
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Do you offer financing?Yes. We offer a variety of financing options to make quality service accessible for every budget. Contact us to learn about current plans and terms.
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How often should my HVAC system be serviced?Most systems benefit from a tune-up twice a year, once in the spring before cooling season and once in the fall before heating season. Regular maintenance extends equipment life, improves efficiency, and helps catch small issues before they become costly repairs.
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Do you offer a maintenance plan?Yes. Our Home Heroes VIP Program is designed to keep your systems running efficiently year-round. Members receive priority scheduling, routine maintenance visits, and exclusive benefits. Ask our team for details.
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Do you offer emergency or after-hours service?Yes. We are available 24 hours a day, 7 days a week. Emergencies do not wait for business hours, and neither do we. Call (859) 376-5146 any time.
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What HVAC brands do you service?We service all HVAC brands. As a proud Tempstar Elite Dealer, we also install and back Tempstar equipment with manufacturer warranties and flexible financing options.
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Do you offer both residential and commercial services?Yes. We handle heating, cooling, indoor air quality, and electrical services for both residential and commercial customers throughout Northern Kentucky and Greater Cincinnati.
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What areas do you serve?We serve Northern Kentucky and Greater Cincinnati, including Boone, Campbell, Kenton, Grant, Gallatin, Pendleton, Bracken, Mason, and Hamilton Counties. Cities include Florence, Covington, Newport, Cold Spring, Independence, Dry Ridge, Falmouth, Williamstown, and Cincinnati, OH, among many others. Visit our Service Area page for the full list.
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Are you licensed and insured?Yes. We are fully licensed, insured, and led by a licensed Master HVAC Contractor. Our license numbers are HM04661 and CE17866. Every technician on our team is vetted and trained to deliver safe, code-compliant work.
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How long has Johnson Heating, Cooling and Electrical Services been in business?We have been proudly serving Northern Kentucky and Greater Cincinnati since 1986. For over 40 years, homeowners and businesses throughout the region have trusted us for reliable HVAC and electrical service.